Director, Product Development

The role is responsible for :
• Lead new product development and product maintenance of life insurance products based on customer needs and economic environment to achieve business objective.
• Lead the end-to-end product development process from initial product design to launch of products as well as the product maintenances.
• Drive product and proposition innovations and collaborate closely with internal stakeholders to develop compelling customer propositions and strengthen our insurance ecosystem.

Position Responsibilities:
• Lead the development and implementation of new product initiatives and product enhancement projects for life insurance products. Oversee and manage launch schedule of new products and projects.
• Collaborate with business partners and internal parties in product planning, design and product development process to ensure product initiatives and related supports are delivered effectively and efficiently.
• Drive product and proposition innovations and explore potential opportunities to strengthen insurance ecosystem including value-added services.
• Drive proposition development from product perspective by building up sales stories based on customer needs and collaborating with internal stakeholders on the customer communications and sales support.
• Manage both internal and external stakeholders to ensure technology infrastructure and operational processes are able to support timely and successful launch of projects according to agreed plan.
• Support on-going product initiatives such as regular product reviews and actions and sales and customer campaigns.
• Support the implementation of regulatory changes from product line perspective.
• Proactively participate in the formulation of product strategies and prioritization of product initiatives.
• Lead, motivate and develop team members and collaborate with other teams on joint initiatives.
• Proactively monitor market development and conduct insurance market intelligence study for product update in market.
• Manage and communicate to key stakeholders including distribution and management on all key issues related to business lines in an effective manner.
• Support ad-hoc projects and other duties as required.

Required Qualifications:
• Required Personal Qualities/Skills/Competencies that are Critical to the Job.
• University degree in any discipline.
• Minimum 10 years of experience in insurance industry with at least 5 years at supervisory level.
• Experience in life insurance product development.
• Experience in working with reinsurers and insurance ecosystem partners is preferred.
• Sensitive to customer and market trends and be able to turn these insights into new product and proposition ideas.
• Resilient and bold to challenge status quo and drive changes.
• Willingness to offer expertise to create new projects or solutions.
• Ability to leverage key relationships and build networks to work effectively and deliver results.
• Strong project management and organizational skills, exceptional communication skills, considers diverse perspectives and uses tact to build support of own ideas.
• Team player, passionate, mature and independent in driving and handling counterparts. Ability to facilitate attainment of mutual agreement by communicating with diplomacy and tact, and gain commitment to decisions made.
• Strong communication, presentation and problem-solving skills.
• Efficient MS application and Chinese input.
• Fluent in written and spoken English.
• Maintains commitment to goals, measures own work to track progress, while identifying and resolving challenges.

When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid