工作描述
16 天前
Responsibilities:
• Assist the partnership development and relationship management efforts with our business partners
• Plan and execute the day to day partnership activities that align with the long-term business objectives, drive revenue growth and enhance customer experiences including but not limited to seminars, webinars, events, lead generation campaigns, and offers
• Coordinate with business partners and internal stakeholders to support the design and execution of partnership initiatives
• Assist to design the customer journey, agent journey and operational flows together with workgroup members to support the launch of business and partnership projects
• Assist to act as the day-to-day contact point with internal functions like agency, lead , marketing, compliance, products, SHR, IT service management
• Work with IT service management team, timely communicate the IT outrage to business partner
• Perform data massage for regular business reporting to monitor the partnership’s effectiveness
• Ad hoc lead status and policy issuance checking
• Provide internal stakeholders with timely updates when necessary
• Write business requirements and perform testing as a business user
• Respond to ad hoc request from business partner and the team
Qualifications:
• University graduate in business, marketing or related field
• 1 to 2 years of experience in business analysis or life insurance industry
• Strong communication skill – written and spoken
• Well organized, self-motivated and a good team player
• Analytical, be able to visualize opportunities, issues and correlation from data
• With insurance industry partnership development experience is an advantage
• Experience working in a start-up or entrepreneurial environment is a plus
• Good command of both spoken and written English and Chinese, Putonghua
About AXA Hong Kong and Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.
AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.
Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).
• Assist the partnership development and relationship management efforts with our business partners
• Plan and execute the day to day partnership activities that align with the long-term business objectives, drive revenue growth and enhance customer experiences including but not limited to seminars, webinars, events, lead generation campaigns, and offers
• Coordinate with business partners and internal stakeholders to support the design and execution of partnership initiatives
• Assist to design the customer journey, agent journey and operational flows together with workgroup members to support the launch of business and partnership projects
• Assist to act as the day-to-day contact point with internal functions like agency, lead , marketing, compliance, products, SHR, IT service management
• Work with IT service management team, timely communicate the IT outrage to business partner
• Perform data massage for regular business reporting to monitor the partnership’s effectiveness
• Ad hoc lead status and policy issuance checking
• Provide internal stakeholders with timely updates when necessary
• Write business requirements and perform testing as a business user
• Respond to ad hoc request from business partner and the team
Qualifications:
• University graduate in business, marketing or related field
• 1 to 2 years of experience in business analysis or life insurance industry
• Strong communication skill – written and spoken
• Well organized, self-motivated and a good team player
• Analytical, be able to visualize opportunities, issues and correlation from data
• With insurance industry partnership development experience is an advantage
• Experience working in a start-up or entrepreneurial environment is a plus
• Good command of both spoken and written English and Chinese, Putonghua
About AXA Hong Kong and Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.
AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.
Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).
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