Assistant Business Planning and Analytics Support Manager

The Department

The Customer Strategy, Insights, and Innovation (CSII) Division is dedicated to cultivating customer-centric capabilities across the Club ecosystem and shaping customer strategies that drive business growth. Through a data-driven approach, the Division strives to achieve a 360-degree understanding and insights of owners, members and wagering customers, enabling the seamless design of end-to-end customer experiences across online and offline channels (Racecourses and Off-course Betting Branches). This is achieved by integrating Clubwide customer data onto a unified platform, creating a single view of our customers that empowers us to deliver personalised offers and unique experiences.

The Job

You will
• Support the departmental business planning exercises, such as the preparation of Division Operation Plan and Expenditure Authorisation Proposal (EAP). Supports stakeholders to formulate plans and actions to drive business improvement
• Prepare regular departmental operation updates to senior management
• Support divisional / cross-departmental initiatives and projects. Prepares presentation and other analytical work as required
• Assist in financial planning and analysis matters in the department, including activities such as monthly variance analysis and periodic forecast of expenditures
• Conduct analysis on financial performance on productivity, opex, capex, to ensure budget is met, savings targets are achieved, and any shortfalls / adverse trends to be spotted promptly and alert to be provided on regular basis
• Collaborate with other teams to prepare the 5-year headcount, opex and capex budget for the department annually
• Control the expenditure within the department by ensuring the expenditures are within budget and a proper expenditure claim procedure is followed through in accordance to the Club’s Finance policy
• Assist in financial activities including expenditures recharge, reclass and accrual
• Ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club’s business
• Undertake other duties as assigned by Line Manager

About You

You should have
• A Bachelor degree in Business Administration, Finance, or related discipline
• A minimum of 3 years' experience in business planning and analysis
• Experience working in organisations with diverse operations or dealing with multiple stakeholders is a plus
• Solid business acumen with strong analytical ability
• Ability to articulate insights supported by sound qualitative and quantitative justifications
• Proficient in economic valuation and financial analysis with high level strategic and critical thinking
• Proficient in visualization tools (e.g. Tableau, Power BI) is a plus
• Proven experience in managing and working with databases
• Strong analytical and inter-personal skills to deal with different stakeholders
• Proficiency in both written and spoken English and Chinese
• Good computer literacy in using Excel, PowerPoint and Word

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

Closing Date

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.