Senior Operations Manager ( Payment Channel )

Responsibilities:
• Manage and optimize our banking channels, ensuring smooth and efficient payment processes.
• Oversee the daily operations of overseas banking channels, ensuring timely and accurate processing of payment transactions.
• Monitor and analyze payment data, identify issues, and provide optimization suggestions to enhance the user experience.
• Establish and maintain strong relationships with overseas banks and financial institutions to ensure channel stability and security.
• Assist in handling payment-related customer issues, providing professional solutions and support.
• Stay updated on industry trends and competitor strategies, proposing improvements to enhance market competitiveness.

Requirements:
• Bachelor’s degree or above, preferably in Finance, Economics, International Trade, or related fields.
• Over 5 years of experience in the financial or payment industry, with experience in overseas banking channels preferred.
• Familiarity with payment processes and related regulations, as well as insights into international financial market trends.
• Strong data analysis skills with the ability to make data-driven decisions.
• Proficient in English for work purposes, with excellent communication skills and team spirit for effective collaboration across departments and external institutions.
• Highly self-motivated, able to work efficiently in a fast-paced environment.