Head of Product

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2023, the Group and its associates and joint ventures operated over 10,700 outlets and employed some 218,000 people. The Group had total annual revenue in 2022 exceeding US$27 billion.

The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the standard segment of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong by DFI Retail Group Management Services Limited through its regional offices.

DFI Retail Group is a member of the Jardine Matheson Group.

Head of Product
• 536703
• Eastern District
• Quarry Bay
• Full time
• Opening on: Jun 12 2024

The Head of Product is responsible for ensuring our digital assets deliver a compelling and engaging user experience that meets the business objectives and provides a point of difference in the market. Responsible for the product vision and delivery of this, you will be managing what is for millions of HK consumers, the physical manifestation of the yuu Rewards programme. For this reason, you will be experienced in managing large scale B2C loyalty/engagement programmes and can take a creative yet robust approach to delivering a market leading customer experience

Is this your next challenge in Market Leading Customer Experience?

The challenge is to:
• Ownership of the product vision and alignment with overall business strategy
• Development and prioritisation of product roadmap to ensure the development of compelling digital assets across web, mobile and other channels
• Effective engagement with and communication to all stakeholders
• Management of product quality and delivery and coordination with internal / external design / development / testing teams
• Planning, budgeting, forecasting and cost management
• Outsourced supplier management
• Compliance with prevailing performance, data protection and security standards
• Team direction, management and development

Specifically, the Product Owner has control of the product vision and delivery and works to:
• Research the market, users and competitors to develop the roadmap
• Plan and prioritise product development
• Develop epics, themes and stories in line with assessed value to ensure work focuses on those with maximum value and which are aligned to the product strategy and business objectives
• Communicate the vision and direction to the development and creative teams with regard to the project and product requirements
• Responsible for setting, prioritising and evaluating work delivered by development teams
• Ensures all teams, whether internal or external, always have an adequate amount of prior prepared tasks to work on
• Lead planning of product releases and set expectations for delivery of new features

Do you have experience in Digital Programmes Delivery?
• Minimum 5 years’ experience as a Product Owner with relevant industry experience
• Experience working with large scale B2C digital programmes, preferably in HK market
• Deep knowledge of Agile process and principles
• Good knowledge and experience of consumer facing digital solutions and underlying technologies
• Strong analytics and problem-solving skills
• Knowledge of software development / engineering, ideally with software development experience
• Creative thinker
• Good attention to detail with excellent organisational and time management skills

我們乃平等機會僱主，歡迎所有合資格人士申請。

DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

If you have the right skills and experience, this is an opportunity to build your career with Hong Kong’s leading retailer. We are an equal opportunity employer and welcome applications from all qualified candidates.