Senior Sales Manager / Sales Manager - Travel Trade & E-Commerce, EAST Hong Kong

Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at EAST Hong Kong?

Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.

Job Overview

This role manages a team to create unique and exceptional memories for our guests. We are committed to providing personalised and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Senior Sales Manager / Sales Manager, Travel Trade & E-Commerce is all about!

Here's the quick lowdown on what you'll do day-to-day:
• Develop new potential business from Travel Trade and e-Comm partners for Hotel and Residences
• Follow up on business leads and maintain sound relationship with clients, guests and residents
• Assist the Head of Sales & Leasing in achieving monthly and year-end budgets and drawing up marketing plan annually for Hotel and Residences
• Conduct and lead entertainment as well as site inspection to potential decision makers and booking handlers
• Create new ideas on products and marketing of product such as: packages, promotion offers, room set up, product presentation and open days and assist Head of Sales & Leasing in launching these promotions
• Execute effective sales and marketing strategies to maximize sales margins and exposure, as well as increasing market penetration via different channels

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):
• A minimum of 3 years experience in related field is preferable. Candidates with more experience will be considered as Senior Sales Manager - Travel Trade & E-Commerce.
• Post-graduate diploma or equivalent professional hotel / secretarial training is required.
• Good PC skills and MS Word, Excel, PowerPoint & Chinese Word Processing.
• Good command of both written & spoken English and Chinese, proficiency in Putonghua would be a definite advantage.
• Good interpersonal and communication skills, pleasant and outspoken. Good organisation skills with a strong attention to details.

The Cherries on Top (Nice-to-Haves):
• Creative, presentable and self-motivated with a fun and positive personality.
• Independent & able to work under pressure

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
• Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
• Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
• Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:
• Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
• Speak up & put your own ideas into actions. Think differently!
• Enjoy an appreciative & supportive culture that allows you to be your best self.
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
• Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!