Japanese Speaking Customer Service

Job Responsibilities・Provide excellent customer service in person and by phone, instant messaging and email・Interpretation and translation from/to Japanese and Cantonese・Booking arrangements ・Prepare monthly reports and manage records. ・Ad-hoc tasksNecessary Skill / Experience ・Proficient in MS Office, especially Excel・Good communication and interpersonal skills・At least 4 years of customer service in retail industry・Business level of Japanese and English・Mature, pleasant, reliable and team-spirited