Strategic Operations Manager

Responsibilities
• Develop a new operating model by assessing current work processes and incorporating improved operating procedures.
• Perform feasibility studies and pilot projects to deploy new technologies in business improvement areas.
• Collaborate with internal and external stakeholders to define project goals and plans, ensuring successful deliverables.
• Monitor and evaluate operational performance according to project proposals.
• Stay up-to-date with the latest performance enhancement trends in the logistics industry.
• Lead and motivate project teams, providing coaching and facilitating cross-departmental communication and collaboration.

Requirements
• Bachelor's degree in supply chain, industrial engineering, operations management, IT, or equivalent.
• Minimum 10 years of experience in business analysis, process transformation, procedure design, or service quality improvement, with at least 3 years in a supervisory role.
• Knowledge in air cargo terminal operations or logistics is preferred.
• Strong project management, communication, and interpersonal skills.
• Creative and interested in innovation and new technologies.
• Proficiency in English and Chinese (Cantonese and Mandarin).

We offer a competitive remuneration package, including a managerial bonus, transport subsidy, employer-topped-up MPF contributions, medical benefits, voluntary dental coverage, life insurance, birthday leave, extra annual leave, marriage leave, newborn baby gift, sports centre, and free shuttle bus. Interested parties should apply online with a full resume detailing experience, qualifications, expected salary, and a copy of exam results or transcript. You may also apply via email. Applicants not invited for interview within four weeks should consider their applications unsuccessful. Applicants' personal data will be used solely for recruitment purposes and destroyed within six months.