Job Description
20 days ago
Unlock Your Potential with American Express
We're looking for a talented individual to join our team as a Telemarketing Representative. As a key member of our sales team, you'll be responsible for promoting insurance products and card services to potential customers through outbound calls.
Key Responsibilities:
• Proactively reach out to potential customers to promote insurance products and card services.
• Consistently meet and exceed individual and team sales targets and performance metrics.
• Deliver exceptional customer service by addressing inquiries, resolving issues, and providing detailed product information.
• Develop and maintain strong, long-term relationships with customers to encourage repeat business and referrals.
• Adhere to all relevant laws, regulations, and company policies during telemarketing activities.
Qualifications:
• IIQE Paper 1,2,3 are required.
• Previous experience in telemarketing, sales, or customer service is preferred.
• Experience in the insurance industry is an advantage.
• Strong verbal and written communication skills to effectively convey information and build rapport with customers.
• Ability to handle rejection and continue to pursue sales opportunities.
• Willingness to learn and adapt to new products, policies, and procedures.
We offer a comprehensive benefits package, including competitive base salaries, bonus incentives, and support for financial-well-being and retirement. Our flexible working model allows for hybrid, onsite, or virtual arrangements depending on role and business need. We also provide generous paid parental leave policies and free access to global on-site wellness centers staffed with nurses and doctors. Join us and discover a career journey that's unique and meaningful to you.
We're looking for a talented individual to join our team as a Telemarketing Representative. As a key member of our sales team, you'll be responsible for promoting insurance products and card services to potential customers through outbound calls.
Key Responsibilities:
• Proactively reach out to potential customers to promote insurance products and card services.
• Consistently meet and exceed individual and team sales targets and performance metrics.
• Deliver exceptional customer service by addressing inquiries, resolving issues, and providing detailed product information.
• Develop and maintain strong, long-term relationships with customers to encourage repeat business and referrals.
• Adhere to all relevant laws, regulations, and company policies during telemarketing activities.
Qualifications:
• IIQE Paper 1,2,3 are required.
• Previous experience in telemarketing, sales, or customer service is preferred.
• Experience in the insurance industry is an advantage.
• Strong verbal and written communication skills to effectively convey information and build rapport with customers.
• Ability to handle rejection and continue to pursue sales opportunities.
• Willingness to learn and adapt to new products, policies, and procedures.
We offer a comprehensive benefits package, including competitive base salaries, bonus incentives, and support for financial-well-being and retirement. Our flexible working model allows for hybrid, onsite, or virtual arrangements depending on role and business need. We also provide generous paid parental leave policies and free access to global on-site wellness centers staffed with nurses and doctors. Join us and discover a career journey that's unique and meaningful to you.
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