Job Description
47 days ago
• Introduce company's credit card to new customers by phone
• Answer customer inquiries, including credit card applications and cases follow-up
• Provide customers with the latest credit card offers
• Establish and maintain good customer relationships, and provide professional advice to customers at all times
• Provide professional and comprehensive services to potential customers
• Support outdoor credit card campaigns
• Support ad-hoc projects and tasks as assigned by superior
Requirements
• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage
• Fluent in Cantonese, English and Mandarin
• Aggressive, proactive and able to work under pressure
• Excellent interpersonal and communication skills
• Fresh grad also welcomed to apply
• Out-going, proactive with good problem solving and customer service skills
• Immediate availability is preferred
Benefits
• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits
• Answer customer inquiries, including credit card applications and cases follow-up
• Provide customers with the latest credit card offers
• Establish and maintain good customer relationships, and provide professional advice to customers at all times
• Provide professional and comprehensive services to potential customers
• Support outdoor credit card campaigns
• Support ad-hoc projects and tasks as assigned by superior
Requirements
• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years call centre/ sales experience / customer services experience, with working experience in banking/ finance / property / retail / insurance industry would be an advantage
• Fluent in Cantonese, English and Mandarin
• Aggressive, proactive and able to work under pressure
• Excellent interpersonal and communication skills
• Fresh grad also welcomed to apply
• Out-going, proactive with good problem solving and customer service skills
• Immediate availability is preferred
Benefits
• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits
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