What You Will Deliver
Handle partners' enquiries, complaints and other operational issues
Maintain and update system database
Support in organising partners activities and events to ensure a smooth process
Maintain a good relationship with partners through sincere and friendly communication.
Support partners’ community, platform health and retention.
Assist in planning for scheme and campaign to attract delivery partners
Analyse data and generate relevant reports on regular basis to ensure work efficiency and quality
Participate and assist in project planning and implementation
Handle ad-hoc duties as assigned
Who You Are
Are a diploma holder or above
Have 1-2 years relevant working experience (preferably logistics and start-up company)
Are proficient in Chinese and English typing
Are familiar with Microsoft Office, Computer Software with basic computer knowledge
Are hard-working, detail-oriented, proactive and responsible
Are able to work under pressure in a fast-paced working environment
Team player with a positive mindset
Startup mentality