Assistant Operations Manager

Our client is a Hotel Industry and is looking for a Assistant Operations Manager to support General Operation duties:

Responsibilities:
• Assist the Hotel Manager in the management of the Front Office operations and ensuring the smooth running of reception and guest services counter.
• Responsible for the daily operations of Front Desk and Guest Services.
• Handle emergency cases in accordance with hotel policies and procedures, such as ensuring the safety and security of all hotel guests and hotel staff.
• To analyze guest feedback and recommend appropriate enhancement.
• To work with internal and extneral parties to ensure high quality services are delivered.

Requirements:
• High Diploma or above in Hospitality Management or related disciplines.
• Minimum 5 year working experience in Hotel Front Office / Guest Services with 3 years in supervisory capacity.
• Excellent skills in guest relations and crisis management.
• Strong leadership and communications skills.
• Good command of both written and spoken English, Cantonese and Mandarin.

工作類型: 全職, 長工

薪酬： $22,000.00至$24,000.00（每月）