ASSISTANT OPERATIONS MANAGER - FRONT OFFICE

Company Description

iclub is a select-service hotel brand under the management of Regal Hotels International; the hotels offer a unique and low-carbon green lifestyle for the discerning tech-savvy business travelers.

Summary

Job Description:
• Minimum of 5 years' experience
• Education Level: Certificate, Diploma
• Meal allowance provided
• Convenient location near MTR station

Job Description

iclub Hotels are currently seeking ambitious and passionate hospitality management professionals to join our team. If you possess the following qualifications, we encourage you to submit your application:
• Assist to oversee the Front Office operation
• Responsible for daily operations in front office
• Handle guests’ enquiries or complaints
• Lead and supervise Front Office team to perform and maintain good service to guests

Job Requirements
• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 5 years' of relevant experience in Hotel Front Office including 2 years' in supervisory level
• Good customer service and problem solving skills
• Good command in spoken Cantonese, English and Mandarin
• Knowledge of Opera is preferable
• Can work in Front Office independently