Senior System Analyst, Group Technology

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance. Visit https://www.fwd.com.hk/

PURPOSE
• Implements computer system requirements by defining and analyzing system problems; designing and testing standards and solutions.
• Develop solution by preparing and evaluating alternative workflow solutions.
• Interact with users for collecting requirements and providing technical solutions
• Provide guidance for junior developers to complete tasks
• Get used to the Agile development process and reach the goal of each sprint
• Implement the requirements by defining and analyzing system problems; designing and testing standards and solutions.

KEY ACCOUNTABILITIES
• Responsible for software development and maintenance of mission critical frontend systems & CRM system for multiple BUs
• Manage and lead up to medium scale project team, arrange project team resources assigned according to projects implementation plan.
• Review current technology and drive ways to leverage and improve productivity
• Perform systems administration and daily IT operation tasks
• Select the right technology solutions for building the regional end-to-end sales platform.
• Provide integration solution with other systems.
• Translate user requirements to functional & technical specs, lead the project team members to perform the development according to confirmed technical specs.
• Carry out feasibility study of requirements and functional specs with users and other functional stakeholders.
• Perform the full SDLC cycle task, i.e. system design, development, testing, implementation, support, maintenance and enhancement
• Cross-skill training other team members to bring up a stronger team to support our applications

QUALIFICATIONS / EXPERIENCE
• University degree in Computer Science or equivalent
• At least 8 years of application development experience
• Strong insurance knowledge, problem solving and analytical skills
• Strong leadership experience. Proven track records in managing regional-based Front-end & CRM systems, preferably experiences in implementing IT systems/projects to multiple BUs.

KNOWLEDGE & TECHNICAL SKILLS
• Experience with modern programming language, Node.js, ReactJS, Java, ReactNative
• Experience with CI/CD pipeline from frontend build perspective.
• Experience integrating with RESTful APIs
• Experience integrating front-end applications with enterprise-level CRM systems, preferably Microsoft Dynamics 365
• Knowledge of modern authorization mechanisms, such as OAuth, JSON Web Token
• Experience with common front-end development tools such as Webpack, NPM, etc.
• Deep appreciation of latest and emerging technologies and practice, such as DevOps, Cloud, Microservice Architecture and Mobile development
• Experiece on NOSQL database and synchronization is a plus (MongoDB, RealmDB)
• Exposure to Azure and AWS based container orchestration platforms and dev ops pipeline
• Good command of spoken and written English