Database Administrator

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

PURPOSE
• Have overall responsibility for supporting FWD Database Infrastructure from design through implementation, ongoing management and support
• Provides investigation, diagnostic testing and resolution of Database System.
• Assist on New Business Unit Build-up.

KEY ACCOUNTABILITIES
• Act as the Database team member for management and support of FWD IT Database system, services availability, capacity and 7x24 hours support.
• Carry out database system maintenance including troubleshooting, performance monitoring and tuning.
• Perform database server installation/patching/upgrade.
• Prepare database system performance report according to the guideline.
• Assist on implementation of databases to support business applications.
• Ensure the Database System infrastructure are fulfil compliance/security requirement
• Evaluates new products or services and suggests changes to existing products or services to enhance the operation of services
• Assists in conducting DR Drill and BCP process

QUALIFICATIONS / EXPERIENCE
• Degree holder in Computer Science / Information Technology or equivalent with more than 3 years of database administration experience gained in sizable organization
• Holder of professional qualification(s) preferred e.g. OCP and MCSE(Database Platform)

KNOWLEDGE & TECHNICAL SKILLS
• At least 3-5 years hands-on experience in database administration with Oracle 11g/12c, MS SQL 2012/2016.
• Hands-on experience in database installation, backup & recovery, performance monitoring and tuning, database monitoring, data replication and database encryption
• Proficient in database design and problem solving of database problem
• Able to work independent, self-motivated and willing to take challenges
• Able to perform judgment and problem solving to avoid data incidents to in/external customers
• Able to communicate with colleagues and vendors at different levels
• Strong Analytical and problem-solving skills
• Good command of written English and Chinese; fluent in spoken English
• Willingness to learn new IT Technology