Business Project Analyst Manager

Responsibilities:
• Provide independently business analysis service and/or process review to support business initiatives/project execution and/or operations production system related issues
• Lead the collection analysis and/or documenting business needs and requirements in a complex environment and/or small-medium scale projects
• Eliciting requirements and lead the requirement discussion
• Analyze requirements and collect all requirements and document processes.
• Liaise with end-users and IT delivery partners to facilitate alignment of understanding of requirements between business and IT
• Conduct feasibility study and/or gap analysis
• Engage in solution design and apply operation knowledge to contribute alternative solutions
• Act as solution advisor to business users in solving business process and system problems
• Evaluate solution options in terms of cost, timeline and quality (fit-for purpose)
• Lead and coordinate solution delivery for simple enhancements
• Execute user acceptance testing including test planning, execution and defect management
• Prepare training materials and conduct training to end users
• Supervise and provide coaching to team, establish and build the Business Analysis capability in the Transformation organization to provide better value added to business.
• Resource Planning, task prioritization, people management

Qualifications:
• Over 10 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis.
• Proven track record in specifying user requirements and managing User Acceptance Testing
• Previous project management experience will be an advantage
• Strong interpersonal skills
• Strong analytical and problem solving skills along with being organized, structured, assertive are required
• Excellent verbal and written communication skill
• Degree qualified, preferably in Business, IT, Operations Management or related disciplines.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).