Analyst - Client Solutions (Mandarin)

Lynk is the best place to seek, build and share credible human expertise. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations.

Analysts are directly responsible for revenue generation. Leveraging our proprietary platform and tools, you will build client relationships, generate demand, promote usage, identify and invite experts to join Lynk network, as well as facilitate engagements between clients and experts on the platform. This requires skills in industry and market research, leads identification, sourcing and conversion, and building trusted relationships with both clients and experts. We seek individuals who are tech savvy, with strong research capability, excellent client-facing skills, and a hacker mentality to get things done. We value commitment to client service, a curious mind, strong work ethic, a deep understanding of how businesses operate, and an all-round emphasis on excellence and quality

What You’ll Do
• Direct responsibility to drive revenue growth by retaining, sourcing and expanding revenue opportunities with clients from the accounts you “own”
• Work collaboratively with sales team to win and onboard new clients
• End-to-End client communication:
• Quickly understand, liaise with, and build relationships with designated clients
• Execute expert engagements:
• Perform research on a wide range of industries, gain thorough understanding of project needs and objectives to pinpoint the most relevant subject matter experts for each request
• Identify and recruit industry professionals to join LYNK, ensuring high quality and relevance
• Conduct in-depth and informed conversations with experts, assess their expertise and vet their suitability for projects by learning about their professional background, industry developments and trends
• Work closely with your project team, using informed judgment to match the best-suited experts to each client request and make recommendations to clients as a team
• Troubleshoot queries from LYNK experts
• Proactively collaborate with colleagues to contribute towards initiatives to drive LYNK’s growth

What Expertise You’ll Add To The Team
• Bachelor’s degree with a strong academic track record
• Solid understanding of financial industry and credit investment.
• Strong work ethic and a commitment to excellence
• Strong people skills and a love for networking and ‘LYNKing’ people, plus have curiosity and learning attitude towards trends across different area
• Excellent communicators with a strong command of English and Mandarin.
• Flexible and excited about working in a fast paced, results-oriented environment
• Ability to thrive in ambiguity, and adaptable to changes
• Ability to multi-task and manage time effectively, work around the clock for clients, while focusing on to detail

What We Commit To You
• Competitive remuneration package in a rapidly-expanding growth stage global company
• Work in a collaborative, co-creation hub in the heart of the city
• An environment that respects diversity and inclusion
• Comprehensive medical insurance coverage
• Generous leave policy, including a ‘work remote policy’
• The opportunity to collaborate with global colleagues and international clients

Notes
• Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.
• All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.
• Lynk is an equal opportunities employer.