Description

Atlas Technica is on a mission to provide exceptional IT management, user support, and cybersecurity for our clients in the hedge fund and investment sector. Established in 2016, we have experienced rapid growth through our unwavering commitment to service excellence. Our Core Values emphasize ownership, execution, growth, intelligence, and camaraderie. We are currently seeking a Systems Engineer to join our dynamic team in Hong Kong. This highly technical role offers significant opportunities for career development and collaboration with other skilled Systems Engineers.

Company Culture and Environment

At Atlas Technica, we foster a professional yet friendly environment that promotes teamwork and collaboration. We value employees who thrive and contribute to a positive workplace culture while prioritizing customer satisfaction.

Career Growth and Development Opportunities

Our organization is dedicated to the ongoing professional and career development of our team members. The role offers excellent prospects for technical growth and the chance to work alongside experienced engineers in a collaborative setting.

Detailed Benefits and Perks
• Competitive salary
• Comprehensive benefits package
• Opportunities for professional development
• A dynamic and collaborative work environment

Compensation and Benefits
• Competitive salary based on experience
• Comprehensive health and wellness benefits
• Opportunities for career advancement and professional training

Why you should apply for this position today

Join a rapidly growing organization that values your contributions and supports your professional growth. This role provides the opportunity to work in a collaborative environment, enhancing your skills while directly impacting our clients’ success.

Skills
• 2+ years of IT experience (Desktop Support, Systems Engineering, Systems Administration)
• Proficiency in Microsoft Windows and Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills
• Familiarity with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Knowledge of Microsoft Windows Server Platforms, Active Directory, and Group Policy
• Understanding of networking concepts: TCP/IP, LAN/DMZ/WAN, DHCP, DNS, Routing, Switching, and Firewalls
• Experience with Sophos or similar endpoint threat management solutions
• Basic knowledge of virtualization platforms such as VMware or Hyper-V
• Experience in an MSP environment

Responsibilities
• Provide IT support services to users
• Manage support queries using a ticketing system
• Maintain documentation and adhere to organizational rules and guidelines
• Follow strict change control procedures

Qualifications
• Financial industry experience is a plus
• Significant experience in an MSP environment, particularly with ConnectWise products
• Exposure to Azure or AWS workloads
• Experience supporting Citrix XenApp or similar products
• Familiarity with cybersecurity solutions (e.g., Carbon Black, Cylance, Crowdstrike)

Education Requirements
• Relevant IT certifications are preferred

Education Requirements Credential Category
• IT-related certifications

Experience Requirements
• Minimum of 2 years in IT support or related roles

Why work in Hong Kong, Hkg

Hong Kong is a vibrant and dynamic city known for its rich culture, diverse population, and robust economy. With a thriving technology scene and numerous professional opportunities, it is an attractive location for career advancement. The city offers a unique blend of modernity and tradition, providing a stimulating environment to live and work.

Operations Support Engineer

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