Assistant Manager, Operations, MICE

WHO ARE WE?

At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents with a global mindset to join us at this incredible juncture, and work with a dynamic and fun team.

HOW YOU WILL CONTRIBUTE AND LEARN?
• Develop, organise, and coordinate effective travel trade events and activities in virtual and/or in-person formats. Analyse feedback and reports (e.g., industry update briefings, familiarisation visits, and business sessions) to promote and reinforce Hong Kong’s position as a premier MICE destination.
• Play a key role in developing and identifying new and unique products and group experiences in Hong Kong for MICE groups.
• Assist in planning and implementing hospitality programs to enhance the travel experience of MICE groups in Hong Kong.
• Contribute to the development of proposals and communication strategies with Hong Kong travel partners to secure new and high-profile MICE events for Hong Kong.
• Maintain excellent relationships with Hong Kong MICE partners, supporting them in delivering effective cooperative programs and tactical campaigns to attract more MICE groups to Hong Kong.
• Handle inquiries from event organisers and planners on products and marketing support in a professional and efficient manner.
• Provide administrative support for the team, including database management, handling funding reimbursements, internal/external reporting, etc.
• Undertake any other duties or special assignments as directed by the Manager.

WHO ARE WE LOOKING FOR?
• University graduate with minimum 5 years’ experience, preferably in tourism and travel trade industry (e.g. PCO, DMC, hotel, MICE venue and event management company) / event-related operations
• Sound knowledge of Hong Kong as a tourism destination and world MICE tourism industry; working with Government Department will be an advantage
• Strong presentation and communication skills, critical thinking and project management skills
• Highly organised, detail-minded, responsible and able to work independently and exercise good judgements
• Excellent in both written and spoken English and Chinese (both Cantonese and Mandarin)
• Proficiency in PC applications - MS Office applications (esp. MS Excel and MS PowerPoint), Chinese Word Processing
• Immediate available is preferred

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply Now". We are looking forward to hearing from you.

Only shortlisted applicants will be contacted. Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at https://www.discoverhongkong.com/content/dam/dhk/intl/corporate/about-hktb/jobs-opportunity/picsja.pdf.

We are an equal opportunities employer.