Assistant Product Manager

What's the role?

We are looking for a highly motivated and dynamic individual comfortable with leading change and possessing an entrepreneurial spirit to join our Tool Services Marketing team.
What does the role involve?
• Lead and coordinate the efforts of the sales, marketing, and back office teams to enhance the market penetration of our tool services
• Drive the sales team through the solution selling journey, encompassing all three lifecycle stages (Acquisition, Care, Grow) and the eight-step process (management meeting, onsite analysis, final presentation)
• Develop, communicate, and implement comprehensive business plans for Tool Services Scheme, integrating Marketing, Sales, Finance, and Operations strategy
• Facilitate the introduction of new products and features, ensuring team members and customers are well-informed about their benefits and functionalities
• Initiate and oversee continuous service improvements based on feedback from internal teams and customers, as well as enhancement of existing implementation and care activities for tool services
• Deliver training to the sales team and other stakeholders to bolster solution selling skills and confidence across the organization
• Conduct periodic care visits for subscribed customers to ensure positive usage experience
• Cooperate with trade salesforce and marketing team to engage customers with good experience practice and enhance account development with further business potentials
• Conduct regular progress reporting and tracking
• Organize and engage in trade shows and other industry-related events to promote our offerings

What you need is:
• Bachelor’s degree in Business, Marketing, or a related discipline
• 3-4 years in product marketing or service offering innovation. Additional experience in sales and business development, or customer facing role is preferred. Candidates less than 3 years experience might be considered as Senior Specialist position
• Detailed-oriented with process mind thinking and problem-solving skills. Customer centric and result oriented. A strong winning and high-performing mindset. Fluent in spoken & written Cantonese/Chinese/English is a MUST
• Highly motivated and dynamic individual comfortable with leading change and possessing an entrepreneurial spirit. Willing to supervise others to drive for changes and executions. Possess training or coaching skills will be an advantage.
• Strong knowledge of Microsoft Office applications, including but not limited to Word, Excel, PowerPoint, etc.

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team.
What do we offer?
• Long-term career development opportunities
• 17 days’ annual leave per year
• Birthday leave, volunteer leave, family care leave
• Medical insurance covering dependents
• Additional MPF voluntary employer contribution