Job Description
49 days ago
Sales and Support Specialist
Kalloc Studios is committed to delivering innovative solutions that empower our clients in the AEC industry. Our flagship product, Fuzor, is acclaimed for its user-friendly design and capabilities in creating construction sequence simulations. We serve a diverse range of clients, from Fortune 500 companies to small and medium enterprises.
Due to our rapid growth and increasing user base worldwide, we are seeking a passionate and motivated Sales and Support Specialist to join our dynamic team in Hong Kong. With our headquarters in California, US, we are committed to driving growth and delivering exceptional software to our clients worldwide.
What We Offer
• 5-day work week
• Public Holidays
• Performance Bonuses
• Medical and Dental Insurance
• Fitness Centre Subsidy
• Transportation Allowance
• Mentorship from Senior Staff
• Job Exchange Opportunities between US and HK offices
• Professional Training and Development
• Promising Career Path with opportunities for advancement
Key Responsibilities
• Develop and maintain strong client relationships, ensuring excellent customer service and support.
• Troubleshoot customers' technical issues related to our product, Fuzor.
• Conduct product demonstrations and training sessions for clients.
• Identify opportunities for growth and new client acquisition.
• Create engaging content for social media and marketing materials.
• Organize sales and marketing events to promote our products.
Requirements
• Bachelor’s degree in business, marketing, multimedia, or a related field preferred.
• Proficient in spoken and written English and Chinese.
• Previous experience in sales or customer support is an advantage.
• Familiarity with video editing and design software (e.g., After Effects, Photoshop) is a plus.
• Independent, flexible, eager to learn, and detail-oriented.
• Strong communication, presentation, and problem-solving skills.
Kalloc Studios is committed to delivering innovative solutions that empower our clients in the AEC industry. Our flagship product, Fuzor, is acclaimed for its user-friendly design and capabilities in creating construction sequence simulations. We serve a diverse range of clients, from Fortune 500 companies to small and medium enterprises.
Due to our rapid growth and increasing user base worldwide, we are seeking a passionate and motivated Sales and Support Specialist to join our dynamic team in Hong Kong. With our headquarters in California, US, we are committed to driving growth and delivering exceptional software to our clients worldwide.
What We Offer
• 5-day work week
• Public Holidays
• Performance Bonuses
• Medical and Dental Insurance
• Fitness Centre Subsidy
• Transportation Allowance
• Mentorship from Senior Staff
• Job Exchange Opportunities between US and HK offices
• Professional Training and Development
• Promising Career Path with opportunities for advancement
Key Responsibilities
• Develop and maintain strong client relationships, ensuring excellent customer service and support.
• Troubleshoot customers' technical issues related to our product, Fuzor.
• Conduct product demonstrations and training sessions for clients.
• Identify opportunities for growth and new client acquisition.
• Create engaging content for social media and marketing materials.
• Organize sales and marketing events to promote our products.
Requirements
• Bachelor’s degree in business, marketing, multimedia, or a related field preferred.
• Proficient in spoken and written English and Chinese.
• Previous experience in sales or customer support is an advantage.
• Familiarity with video editing and design software (e.g., After Effects, Photoshop) is a plus.
• Independent, flexible, eager to learn, and detail-oriented.
• Strong communication, presentation, and problem-solving skills.
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