Account Manager

Work cross functionally within the company to communicate with all stakeholders in customers' success.

• Create and maintain relationships with customers to better understand and achieve their needs.

• Make visits to our customers to identify opportunities for growth within our platform.

• Manage all reporting about the health of customers' accounts.

• Manage and work with vendors for support and lead generation.

• Constantly warm/cold call with prospects for lead generation

• Constantly learn and adopt the new technology and product information.

• Manage customer issues and maintain a high customer satisfaction.

• Recruit and maintain a good relationship with the vendors.