Technology Sales Support Associate (6 months contract)

Technology Sales Support Associate (6 months contract)
Hong Kong, HK
December 21, 2023

Would you like to work proactively in partnership with our consulting colleagues to provide excellent support throughout the sales cycle for both prospective and existing insurance technology clients? In this contract role, you will have the opportunity to be actively engaged in the marketing, pre-sales, contracting, maintenance and renewal processes associated with our leading technology solutions for insurance clients.

The Role

Marketing:

Support technology marketing campaigns and new technology release preparation and follow up.

Pre-sales:

Connect with stakeholders to project manage the technology sales process end-to-end.
Collaborate with consulting colleagues to position compelling technology packaging, pricing and licensing solutions to our clients.
Work effectively with our technology team and stakeholders within client organizations to make arrangements for trial licenses for prospective clients.

Contracting:

Work with legal, procurement and other relevant parties to lead contracting interactions and processes efficiently through to contract execution.

Renewals and Maintenance:

Proactively manage maintenance and renewal processes and communications, mitigating cancellation risks and identifying upsell opportunities. o Support billing, tax and other administrative processes as part of ongoing client and license maintenance.

The Team

Work as an integral part of the Greater China division and ICT Asia Pacific, collaborating with consulting and other colleagues based in Hong Kong, Mainland China and Taiwan, as well as ICT’s Technology Team primarily based in the UK.
Quickly build strong working relationships and gain the trust of stakeholders to drive superior technology sales and retention outcomes.

The Requirements

Technology sales experience, ideally in the insurance industry, would be preferable
Understanding of client needs, buying behaviours and the sales cycle associated with technology products a strong advantage
Excellent sales support and client service capability
Team player with demonstrable relationship building and interpersonal skills
Ability to work with and across multiple stakeholders and teams with a solution oriented outlook
Quick and eager to learn how to use tools and processes relevant to the role
A doer with a proactive mindset and ability to ensure processes keep moving
Outstanding verbal and written communication skills in both English and Mandarin
Excellent organization, project and expectation management skills
Outstanding listening, thinking and problem-solving skills

What can we offer you?
We adopt a hybrid working arrangement, whereby a combination of work-from-home and in office is adopted.
WTW is an equal opportunity employer.

Apply now