Associate Manager, Corporate Account Management

About the opportunity
• Develop and execute strategic account plans to maximize business opportunities and revenue growth within assigned corporate accounts.
• Collaborate with the sales team to identify upselling opportunities and develop strategies to increase product adoption and usage.
• Maintain regular communication with key stakeholders within corporate accounts, serving as the primary point of contact for any inquiries, concerns, or escalations.
• Conduct regular business reviews with clients to assess satisfaction levels, identify areas for improvement, and propose solutions to address their evolving needs.
• Proactively identify and pursue opportunities to expand the scope of services offered to existing corporate clients.
• Collaborate with cross-functional teams, including marketing and product development, to ensure alignment in delivering exceptional customer experiences.
• Stay up-to-date with industry trends and market dynamics to provide valuable insights and recommendations to clients.
• Monitor and analyze key account metrics and performance indicators, providing reports and updates to internal stakeholders.

What you need to be successful
• Bachelor's degree in Business Administration, Sales, or a related field.
• Proven experience in account management, preferably within a corporate or B2B environment.
• Strong business acumen and understanding of sales strategies and techniques.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships at various levels of an organization.
• Demonstrated ability to develop and execute strategic account plans.
• Proactive and results-oriented mindset, with a track record of meeting or exceeding targets.
• Strong negotiation and influencing skills.
• Ability to collaborate effectively with cross-functional teams.
• Proficiency in CRM software and other sales tools.

Who we are

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What's in it for you
• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.