About the Role
We are looking for API Evangelist / Community Manager to support on our fast growing API platform around Hong Kong API Economy.
Set and implement social media and communication campaigns to align with API marketing strategies
Provide engaging text, image and video content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Organize and participate in events to build API community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with Development and Sales departments to stay updated on new products and features
Build relationships with customers, potential customers, industry professionals and journalists
Stay up-to-date with digital technology trends
Skills & Requirements
Proven work experience as a community manager
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Excellent verbal communication skills
Excellent writing skills
Hands on experience with social media management for brands
Ability to interpret website traffic and online customer engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
Strong sense of humor and a good team player
Time management and planning skills
Team Benefits
5-day work week with flexible working hours
Hybrid working model allowing staff working remotely 40-60% under the new business normal
Flat company structure and working directly with founder and core members
On the job training and coaching by certified leaders in Technology Consulting
Fun and great team! We host monthly event to celebrate the hard work of the team! We got 30+ board games, gaming consoles, guitars, piano, ukuleles in office for fun and enjoyment
About beNovelty
beNovelty is an award-winning API technology company with a focus on emerging API technology and we are actively driving the development of a multi-disciplined community of API developers from different industries. Our cloud-based API platform – OpenAPIHub – helps companies to implement brand-new and scalable API business models and assists to design, manage, secure and commercialize APIs for applications such as banking (open banking), insurance, hospitality and tourism, education, healthcare, catering and more. beNovelty is a recent featured company in the campaign “Local Business Stories” launched by HSBC, and continuously work closely with partners in various industries to meet the business needs of digital transformation through API technology.
Awards and Recognitions:
Hong Kong ICT Start-up Awards (Silver Award - Software & App) (2020)
HKET Fintech Awards 2020 - Outstanding Cloud-based API Platform (2020)
IFTA Fintech Achievement Awards (Platinum Awards - Cloud Computing) (2019)
Interested parties please send your full resume with expected salary in your application.
