Senior UX Design Lead

About the Role

The Hong Kong Jockey Club is seeking a highly skilled UX Design Manager to join our Customer Digital Experiment Department (CDX). The successful candidate will be responsible for leading the design of various projects, including the development of user interface (UI) and user experience (UX) designs.

Key Responsibilities
• Work closely with project managers and business analysts to define user and technical requirements.
• Lead the development of information architecture (IA), customer journey (UX) and user interface (UI) designs.
• Collaborate with digital designers, frontend and IT's backend developers to deliver customer-first digital design with intuitive user experiences.
• Provide UX/UI consultancy and gate-keep UX/UI standards of the department.
• Stay up-to-date on UX best practices and advise the team on the dos and don'ts in UI/UX.
• Keep abreast of UX/UI latest trends and proactively recommend what UX/UI trends can be applied to upcoming projects.
• Drive HJKC Enterprise Design Framework and Governance operation and implementation with internal cross-functional teams.
• Perform usability research and evaluation.
• Conduct research, competitive benchmarking and analyses at the beginning of the project.
• Carry out usability testing and A/B testing before and after launch.
• Review web analytics data and user engagement rate to identify what's working and what's not.

About You

The ideal candidate will have a university degree in a relevant field, such as design or computer engineering, and a minimum of seven years of experience in UX/UI design. They will have a strong portfolio of recent UI/UX professional design work, solid understanding of user-centric design processes and interaction design principles, and experience in creating design systems and UX/UI guidelines.

What We Offer

The Hong Kong Jockey Club offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced UX Design Manager looking for a new challenge, please submit your application.