工作描述
103 天前
Job Description:
• Able to provide helpdesk and secondment service to clients with standard operation procedures
• Log support case details enough for skill transfer
• Case follow-up until completed (even escalated)
• Provide technical troubleshooting (about 50% success rates for clients, 10% for servers)
• Able to deliver remote/ onsite helpdesk and server software maintenance to client
• Able to provide IT helpdesk outsourcing service to clients (even without Standard Operation Procedures)
• Able to build up Standard Operation Procedures deliver record
• Maintain a long-term relationship with the client
• Support and response for file server/ messaging server issues
• Provide problem-solving skills for file server and messaging service (about 50% success rates, including server/client)
Job Requirement:
• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or equivalent;
• At least 5 years of related experience in the mainland or HK;
• Good communication and interpersonal skills;
• Good command in spoken Cantonese;
• At least CET-4 450, good command in reading and written English.
• Able to provide helpdesk and secondment service to clients with standard operation procedures
• Log support case details enough for skill transfer
• Case follow-up until completed (even escalated)
• Provide technical troubleshooting (about 50% success rates for clients, 10% for servers)
• Able to deliver remote/ onsite helpdesk and server software maintenance to client
• Able to provide IT helpdesk outsourcing service to clients (even without Standard Operation Procedures)
• Able to build up Standard Operation Procedures deliver record
• Maintain a long-term relationship with the client
• Support and response for file server/ messaging server issues
• Provide problem-solving skills for file server and messaging service (about 50% success rates, including server/client)
Job Requirement:
• Bachelor’s degree in Computer Science, Information Systems, Information Technology, or equivalent;
• At least 5 years of related experience in the mainland or HK;
• Good communication and interpersonal skills;
• Good command in spoken Cantonese;
• At least CET-4 450, good command in reading and written English.
![Infocan Training Limited-company-logo](/_ipx/f_png&b_transparent&s_400x200/https://prod-public-lms-sg.s3.amazonaws.com/jobs/files/iMKMuADNTB2TO6OZQ7kZRA_cropped-1735833805097.png)
Sales Coordinator
Infocan Training Limited
销售和客户管理
东区, 香港
7 天前
全职
办公室工作
技术、信息和媒体
HKD 10000 - 30000
![Infocan Training Limited-company-logo](/_ipx/f_png&b_transparent&s_400x200/https://prod-public-lms-sg.s3.amazonaws.com/jobs/files/iMKMuADNTB2TO6OZQ7kZRA_cropped-1735833805097.png)
Skills Transfer Trainee
Infocan Training Limited
IT支援
东区, 香港
7 天前
全职
办公室工作
技术、信息和媒体
HKD 10000 - 30000
![Infocan Training Limited-company-logo](/_ipx/f_png&b_transparent&s_400x200/https://prod-public-lms-sg.s3.amazonaws.com/jobs/files/iMKMuADNTB2TO6OZQ7kZRA_cropped-1735833805097.png)
Skills Transfer Specialist
Infocan Training Limited
IT支援
东区, 香港
7 天前
全职
办公室工作
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HKD 10000 - 30000
![Infocan Training Limited-company-logo](/_ipx/f_png&b_transparent&s_400x200/https://prod-public-lms-sg.s3.amazonaws.com/jobs/files/iMKMuADNTB2TO6OZQ7kZRA_cropped-1735833805097.png)
Project Coordinator
Infocan Training Limited
产品/项目经理
东区, 香港
7 天前
全职
办公室工作
技术、信息和媒体
HKD 10000 - 30000
![Infocan Training Limited-company-logo](/_ipx/f_png&b_transparent&s_400x200/https://prod-public-lms-sg.s3.amazonaws.com/jobs/files/iMKMuADNTB2TO6OZQ7kZRA_cropped-1735833805097.png)
IT Systems Intern
Infocan Training Limited
其他
东区, 香港
7 天前
全职
办公室工作
技术、信息和媒体
HKD 10000 - 30000
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