Job Requirements

Job Title: Diagnostics Sales Executive

Location: Hong Kong

Your role and responsibilities:

As a result of continued growth, an exciting opportunity has arisen within the Science and Diagnostics Division of Mars, Inc. We are looking for a motivated and experienced Diagnostic Sales Executive to facilitate and implement a consistent marketing strategy within the APAC and emerging diagnostic markets.

The primary responsibility of the Diagnostics Sales Executive ("DSE") is to provide superior customer and sales support to their assigned territory of veterinary hospitals and clientele. This position will have specific responsibility for growing Antech's market share and sales for their assigned territory for reference laboratory and in-house diagnostics. The DSE will also be tasked with identifying opportunities for other Antech service offerings as they become available In-market while providing excellent customer service and an unrelenting pursuit of our belief that better diagnostics leads to better medicine.

Key responsibilities will include:
• Full accountability and responsibility for assigned territory of veterinary hospitals & clientele.
• Development and systematic implementation of a successful growth strategy for the assigned territory.
• Conduct sales calls to promote, sell, and service existing and potential animal hospitals, veterinarians, and staff.
• Collaborate with Commercial Leadership Team to identify opportunities, create targeted campaigns to grow market share and expand new lines of business wins.
• Identifies customer needs for additional products and services and provides customers the best solution to their current practice needs.
• Responsible for handling customer service issues with assigned accounts on the phone and on-site at the hospitals within the assigned territory.
• Supervision of Annual Minimum Purchase Commitment ("AMPC") Spend for Antech Access Program agreements for Antech IHD business.
• The position will require on-site visits to the assigned veterinary hospitals to work with their practice manager and/or hospital director to help identify growth opportunities and gaps to drive same store sales.
• Implement quarterly sales plan with Commercial Leadership Team to achieve sales goals and objectives.
• Provide product and lab diagnostic support and service, including consultation at staff in-services and veterinarian seminars.
• Participate in Sales Meetings/Reviews with Commercial Leadership Team to discuss account and hospital performance and areas of growth opportunities.
• Conducts research prior to sales calls and/or on-site visits to obtain information and insight to anticipate issues and enhance the overall customer experience.
• Maintains up to date (CRM) customer and business data and other system records accurately and thoroughly.
• Complete administrative duties as required, including timely, daily forecasting and updating of Antech CRM with all sales activities.
• Possess strong problem-solving skills but is also able to effectively route issues to the proper personnel for resolution.

Work Experience
• Bachelor's degree (Animal Health, Biological Sciences, Lab Sciences or Business-related field) is preferred.
• Minimum of 2 years of experience as a veterinary technician, laboratory technician or medical assistance is preferred.
• Previous sales experience in a service industry, preferably in Animal Healthcare, Human Healthcare, Pharmaceutical Sales, or Capital Equipment, is optimal.
• Strong sales and closing skills.
• Strong verbal and written communication skills with the ability to influence and negotiate with clients and co-workers/peers
• Must have the ability to plan for, prioritize, and execute multiple recurring and ad hoc tasks
• Must be able to organize and schedule work effectively and effectively adapt to changing priorities
• Must have the ability to take own initiative and work independently.

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