Operations Performance Analytics Officer

Responsibilities:
• Prepare regular reports to cater different business needs on time.
• Provide ad-hoc data support and analysis to business users by turning high-level operation requirements into data requirements in order to resolve their business questions.
• Transform conventional and static reports to dynamic and visualized business intelligence for business users to take actions timely.
• Collaborate with data stewards and IT scrum to identify required data fields from the different application systems and prepare data requirements
• Conduct Data checking and validation to ensure data consistency and reliability

Qualifications:
• Bachelor of Business Administration, Information Systems, Computer Science, Data Science, Big Data, Engineering, or a related subject
• 2+ years of experience in business data analysis & digital transformation
• Tech-savvy with strong critical thinking skills and analytical skills
• Work in a high structured way and with strong problem-solving capabilities
• Proficient skill in Python, Databricks, SQL, PowerBI is required
• Good logical understanding on coding and skills to transform the data logic across different platforms
• Ability to adapt and react to changes in the environment as new technologies present new opportunities
• Exceptional communication and interpersonal skills with the ability to collaborate in a multi-disciplined teams
• Ability to work under pressure and face & handle clients & business stakeholders to advocate our platform usage
• Fluent in Cantonese & English
• Experience in insurance industry / Knowledge of Data pipeline, reporting automation will be advantageous

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).