Solution Architect (本項職位空缺只備英文版本)

Description & Requirements

CLP has embarked on a journey of digital transformation to build a greener and brighter tomorrow which is customer-centric, agile and digitally-enabled. The company is launching strategic transformation initiatives across the business in which next generation technologies will play a pivotal role.

We are looking for a passionate Enterprise Architect or Solution Architect professional to join the CLP Digital team within CLP Digital of CLP Power Hong Kong Limited. The successful applicant will be responsible for the following duties:

Key Responsibilities:
• Lead the design and implementation of CX solutions, ensuring alignment with business objectives and technical requirements. Key CX platform technology includes but not limited to frontend technology digitalization, microservice architecture, digital marketing, Customer Data Platform and Oracle Customer Cloud integration)
• Collaborate with key business and digital stakeholders to define solution architecture, including system components, integration points, and data flows
• Provide technical and architectural leadership and guidance to development teams, ensuring best practices and industry standards are followed
• Conduct architectural reviews and assessments to identify potential risks and areas for improvement
• Develop and maintain architectural documentation, including solution blueprints, technical specifications, and design patterns
• Stay up-to-date with emerging CX technologies and trends, and evaluate their potential impact on the organization
• Drive the adoption of innovative solutions and technologies to enhance customer experience and improve operational efficiency

Requirements:
• A recognised university degree in Business Administration, Information Technology, Computer Science, or related disciplines. Master’s degree in a related field is desirable
• At least 8-10 years of utilities industry or IT and business work experience with a broad range of exposure to various technical environments and business segments
• Proven experience as a Solution Architect, with a focus on CX technologies and solutions
• Strong knowledge of CX platforms, CRM systems, and customer engagement tools
• Experience with cloud technologies and microservices architecture
• Excellent problem-solving skills and the ability to think strategically
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Professional credentials in ITIL, PMP, COBIT, ScrumMaster, DevOps, or relevant disciplines preferred
• Excellent communication and negotiation skills, as well as influencing and leadership skills
• Good at facilitation, vendor management, project management, change management and relationship management

Please apply by clicking the button "Apply" for application giving a detailed C.V., including academic qualification, career history, current and expected salary, major achievements, and personal attributes.

Applicants not invited for interview within 6 weeks from the closing date may assume their applications unsuccessful.

Information provided will be for recruitment purpose within the CLP Group and only short-listed candidates will be contacted. We comply with all applicable laws and regulations of HKSAR in handling applications. For details of the Personal Information Collection Statement, please visit our website: https://clp.to/engPICS

For further information on our company, please visit our website:

https://www.clpgroup.com/