Job Description
17 days ago
Main Responsibilities:
• Perform thorough analysis and provide MIS reports to prevent and investigate fraud.
• Monitor and manage incoming and outgoing retrieval and chargeback cases in compliance with Card Association regulations.
• Support system enhancements and conduct User Acceptance Tests (UAT).
• Provide administrative support for card system operations.
• Collaborate with team leaders and undertake assigned roles and tasks.
Incumbent Requirements:
• University graduate with at least 3 years of relevant experience or secondary education with 5 years of relevant experience.
• Sound knowledge of Credit Card Fraud.
• System/computing administration experience is preferred.
• Knowledge of Credit Card Dispute Rules & Regulations is an asset.
• Strong command of spoken and written English and Chinese.
• Perform thorough analysis and provide MIS reports to prevent and investigate fraud.
• Monitor and manage incoming and outgoing retrieval and chargeback cases in compliance with Card Association regulations.
• Support system enhancements and conduct User Acceptance Tests (UAT).
• Provide administrative support for card system operations.
• Collaborate with team leaders and undertake assigned roles and tasks.
Incumbent Requirements:
• University graduate with at least 3 years of relevant experience or secondary education with 5 years of relevant experience.
• Sound knowledge of Credit Card Fraud.
• System/computing administration experience is preferred.
• Knowledge of Credit Card Dispute Rules & Regulations is an asset.
• Strong command of spoken and written English and Chinese.
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