Assistant E-Commerce Manager

There will always be people who want to stand apart from the herd.

Same thing with brands. And when the two combine… magic!

Penta isn’t like any other hotel you know. Difference drives us, in every corner of the hotel, in everything we say. Not difference for the sake of it, but because we recognise that this is what our customers – pentapeople – truly want.

Take the pentalounge. It redefines what a hotel lobby can be: fun, friendly, relaxed. A cocktail when you check in, a game of billiards, a heartfelt friendly greeting. When people connect with us, they come back for more. And we make sure we’re relaxed and open, because it makes our guests (even people like Brad Pitt) feel relaxed too. We wear jeans and talk to each other like friends would, all the way up to the managing director. We are Team Penta!

If it sounds like you, we want you to join the team.

You will be working for a 298-room hotel, which is only a 3-minute walk from Tuen Mun MTR station. We would like you to join us as one of our penta team members.

We are seeking a person who can support our Hotel in maximizing Hotel’s revenue.

Responsibilities:
E-Commerce & Communication Management

Develop and implement the hotel’s e-commerce strategy, including website optimization, SEO/SEM, and digital marketing.

Monitor website performance metrics and collaborate with sales on online promotional campaigns.

Update content on OTAs, coordinate promotions, and build relationships with travel agents and partners.

Implement communication plans to enhance brand visibility, manage social media, and create engaging content.

Maintain a content calendar, develop influencer partnerships, and analyze marketing performance.

Create sales materials to highlight hotel offerings and prepare strategic statements for emergencies.

Sales Support

Sell to new and existing customers, negotiating optimal rates and managing relationships with travel agents.

Conduct market research, entertain key accounts, and assist in developing new products.

Manage department expenditures, develop monthly forecasts, and maximize market share.

Submit monthly sales activity reports and perform other assigned duties.

Ready to join Penta:
if you have:
A degree holder in Hospitality Management or Marketing is preferred.

At least 3 years of relevant work experience, including a minimum of 2 years in digital marketing or online platforms.

It is not necessary to have hotel industry experience, but having it is a plus.

Proficient in both spoken and written English and Chinese, with strong bilingual copywriting skills.

Strong analytical, interpersonal and social skills.

Good skills in Excel, social media and photography.

Please email us at [email redacted, apply via Company website] or fax us on 3112 1736 with your cover letter and CV specifying your job title, present and expected salary .

Pentahotel Hong Kong, Tuen Mun is an equal opportunity employer.

We will contact qualified applicants within six weeks. All personal data collected will be treated as strictly confidential and used for recruitment purposes only.

Pentahotel Hong Kong, Tuen Mun

6 Tsun Wen Road, Tuen Mun,

New Territories, Hong Kong

Email: [email redacted, apply via Company website]

Tel: +852 3112 1739

Fax: +852 3112 1736

pentahotels.com

Full-time