Assistant Product Manager - Software & Tool Services

Assistant Product Manager - Software & Tool Services
Hilti (Hong Kong) Limited
Product/Project Manager
Central and Western, Hong Kong
7 days ago
Full Time
Onsite
Technology, Information and Media
Job Description
23 days ago
Who are Hilti?

If you’re new to our industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 80 years, and a worldwide reputation for pioneering products and first-rate service. With some 30,000 people in more than 120 countries. Our unique culture and career development opportunities have gained worldwide recognition. Great Place to Work® Institute ranked Hilti the 11th World Best Multinational Workplace. In Hong Kong, Hilti was accredited the Kincentric Best Employer in 2021. Therefore, we are a great place for you to learn, grow and carve-out your career.

Your Responsibilities
• Drive the sales team through the solution selling journey, encompassing all three lifecycle stages (Acquisition, Care, Grow) and the eight-step process (management meeting, onsite analysis, final presentation)
• Develop, communicate, and implement comprehensive business plans for Tool Services Scheme, integrating Marketing, Sales, Finance, and Operations strategies
• Facilitate the introduction of new products and features, ensuring team members and customers are well-informed about their benefits and functionalities
• Initiate and oversee continuous service improvements based on feedback from internal teams and customers, as well as enhancement of existing implementation and care activities for tool services
• Deliver training to the sales team and other stakeholders to bolster solution selling skills and confidence across the organization
• Conduct periodic care visits for subscribed customers to ensure positive usage experience
• Cooperate with trade salesforce and marketing team to engage customers with good experience practice and enhance account development with further business potentials
• Organize and engage in trade shows and other industry-related events to promote our offerings

What do we offer?
• Long-term career development opportunities
• 17 days’ annual leave per year
• Birthday leave, volunteer leave, family care leave
• Medical insurance covering dependents
• Additional MPF voluntary employer contribution

Your Profile
• Bachelor’s degree in Business, Marketing, or a related discipline
• 3 years in product marketing or service offering innovation, experience in sales and business development, or customer facing role is preferred
• Detailed-oriented with process mind thinking and problem-solving skills, Customer centric and result oriented.
• Highly motivated and dynamic individual comfortable with leading change and possessing an entrepreneurial spirit

Launch your application

By submitting your candidate data, you confirm and agree that Hilti may process the candidate data according to the recruitment purposes set out.

We look forward to receiving your application and regret that only shortlisted candidates will be notified.

We look forward to receiving your application. Interested applicants please submit your CV by clicking the Apply Now button.

If you have any questions, please, contact HR Team by sending the email to [our mailbox through CTgoodjobs Apply Now]
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