Job Description
23 days ago
Main Duties
• *
• Be responsible for customer support for Base maintenance customers
• Cultivate positive business relationship with existing customers for effective business execution after sales acquisition
• Execute contracts acquired by Sales, know commercial terms and implement
• Perform upselling for existing clients if applicable
• Regularly visit customers in both Hong Kong SAR and overseas, if applicable
• Liaise with Finance department to support billing of base maintenance events
• Skillfully handle customer inquiries in a professional manner within a set timeframe
• Coordinate proficiently among internal departments for customer related issues and establish effective connections among customers and our internal operation departments
Qualifications and Requirements
• * Bachelor Degree or above in Aircraft Engineering, Aeronautical Engineering, Business Administration or other related disciplines
• * At least 3 years relevant working experience preferable in Aircraft Maintenance or Aircraft Engineering Industry
• Customer services oriented, good interpersonal and presentation skills
• * Customer services oriented, good interpersonal, commercial and presentation skills
• High flexibility and adaptability, able to work under pressure
• Good command in written and spoken English and Chinese
• Proficient in MS Office applications
• *
• Be responsible for customer support for Base maintenance customers
• Cultivate positive business relationship with existing customers for effective business execution after sales acquisition
• Execute contracts acquired by Sales, know commercial terms and implement
• Perform upselling for existing clients if applicable
• Regularly visit customers in both Hong Kong SAR and overseas, if applicable
• Liaise with Finance department to support billing of base maintenance events
• Skillfully handle customer inquiries in a professional manner within a set timeframe
• Coordinate proficiently among internal departments for customer related issues and establish effective connections among customers and our internal operation departments
Qualifications and Requirements
• * Bachelor Degree or above in Aircraft Engineering, Aeronautical Engineering, Business Administration or other related disciplines
• * At least 3 years relevant working experience preferable in Aircraft Maintenance or Aircraft Engineering Industry
• Customer services oriented, good interpersonal and presentation skills
• * Customer services oriented, good interpersonal, commercial and presentation skills
• High flexibility and adaptability, able to work under pressure
• Good command in written and spoken English and Chinese
• Proficient in MS Office applications
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