The reimagined Regent Hong Kong returns to the famed Victoria Harbour.
Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully re-envisioned to uplift and inspire.
Here discreet luxury is majestic and intimate, decadent and elegant, always seamlessly bespoke.
Warm and lyrical, evocative, and inspirational, a rare urban haven.

POSITION OVERVIEW
• Responsible to deliver highest level of guest experience from lead generation and conversion, to handling their requirements to post-event follow-up
• Reach and exceed yearly budget as well as upsell target assigned
• Develop deep understanding and knowledge of MICE segment targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
• Keep abreast of market condition and competitors' activities to formulate business strategy
• To implement of various tactical/seasonal packages to ensure to achieve high conversion ratio and to maximize upselling opportunities of MICE business
• Ensure timely follow-up and pursuit of strategic relationships with clients in order to drive the highest level of lead generation and conversion from MICE segment
• Promote to clients and to solicit business, handle contract negotiation for any business from MICE segment
• Achieve individual, team revenue goal and KPOs as determined at the beginning of each year

REQUIRED SKILLS
• Sophisticated interpersonal skills, negotiation skills and leadership skills
• Knowledge in Delphi and Opera systems is an advantage
• Demonstrated success in nurturing accounts through lengthy sales cycles
• Maintain a high level of knowledge pertaining to policy and procedure and communicates knowledge effectively to all personnel when applicable
• Demonstrate clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management and team members as well as producing reports
• Ability to work under pressure and might require to work over weekends or public holidays

We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diversed workplace that celebrates differences.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Data collected will be used for recruitment purpose only.

Regent Hong Kong Careers

Checkout Job Opportunities at Regent Hong Kong