Responsibilities :

General
• Promote company’s products to optical retail practices and other eye care professionals to achieve maximum sales revenue & volume with strategies and plans.
• Develop & coordinate internal and external product education programs with sales & marketing, and Operations teams.
• Develop & maintain customer relationships for business development Initiate discussion to formulate and execute promotion and advertising campaign to drive sales.

Product Training
• Develop, design, deliver & coordinate various internal and external training programs to meet sales & business development strategies.
• Develop, maintain and update training materials (manuals, guides & course materials) with attendance records.
• Support course implementation for ad-hoc projects in different formats (onsite, classroom, digital, e-learning, etc)
• Identify key training focus & evaluate and review the training programs for optimum impact and effect.
• Provide technical support, handle product inquires and perform demonstration.
• Attend meetings or seminars to obtain information for use in training programs.

Product Development
• Assist Manager and work as a team to execute product plans & strategies to achieve maximum sales revenue & volume, and profit.
• To analyze potential product details, product performance data to help product planning.
• Assist in publication, master data maintenance & catalog preparation
• Support in localization of B2B and B2C product & technical marketing content and materials.
• Collect market insights and conduct market research (e.g. comprehensive product analysis & pricing comparison with competitors) to establish clear price-positioning strategies in the market.

Administrative Works
• Provide regular product sales & training reports to management.
• Documentation of all event attendance, feedback, and customer communication.
• Monitor, evaluate, and record training activities and their effectiveness.
• Maintain product knowledge on ZEISS and competitors’ new and existing products.
• Other duties as required, assigned, or necessary.
• Secondary Education or above
• Diploma in Ophthalmic Dispensing or Bachelor in Optometry will be a bonus
• 3 years experience in optical retail industry
• Experience in working in a regional environment would be a bonus
• Excellent communication, interpersonal and presentation skills Good analytical skills
• Proficient in written and spoken English, Cantonese and Mandarin.
• Familiar with MS Office (especially Excel & PowerPoint for executive presentations and project management)
• Good cooperation & teamwork, loyalty, reliability
• Proactive, can-do attitude, able to work under pressure
• Occasionally travel as required

ZEISS Group Careers

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