Job Location: Hong Kong (Relocation is required, visa will be provided)

Special Requirements: Must be fluent in Cantonese

Education Requirement: Minimum of a bachelor's degree

Industry: No specific industry requirement

Work Experience: Delivery experience with Huawei Cloud, Amazon Web Services (AWS), Alibaba Cloud, Tencent Cloud, including research, solution involvement, deployment, and maintenance. At least 3 years of experience in related fields.

Job Responsibilities:
• Requirements Research: Investigating IT infrastructure, data center configuration, heterogeneous equipment, current network conditions (network topology, departmental isolation, etc.), network interfacing, server access environment (logical), storage access environment (logical), and security interface.
• Requirements Analysis: Evaluate the service needs based on pre-sales solutions and Bill of Quantities (BOQ), and generate a requirements analysis report, confirming the solution blueprint, responsibility matrix, delivery strategy, and hardware-software relationships.
• Software Preparation: Prepare tools, systems, and testing software according to the solution.
• Business Information Research: Collect client business system information for subsequent solution design.
• Create LLD Design Plan: Generate a detailed Low-Level Design (LLD) based on product documents and design guides, confirming with the client.
• Delivery Implementation Plan: Produce a technical implementation plan based on delivery timelines, confirming with the client.
• Software Deployment: Perform software deployment, including initial configurations and modular deployment.
• Network Testing: Support advanced service delivery and network debugging during deployment.
• Internal System Integration: Coordinate integration of all sub-modules to ensure full functionality.
• Software Self-Testing: Conduct functionality tests based on product test cases.
• Acceptance Document Preparation: Create acceptance test documents and confirm with the client.
• System Function Testing: Perform system function tests with the client according to the test cases.
• Sign Acceptance Document: Obtain client’s signature on acceptance documents after system verification and testing.
• Document Collection and Handover: Collect and transfer project documents, configuration lists, and account details to the client.
• Issue Resolution: Handle any remaining technical or non-technical issues, providing workarounds for those unsolvable in the short term.
• Client Training: Train the client on the usage and maintenance of the delivered products and solutions.
• Operations and Maintenance: Manage various client service requests in accordance with Huawei Cloud's standards and protocols, covering operational support, technical consultation, issue resolution, incident and problem management, and security management.

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