(Senior) Business Analyst – IT

DCH Auriga (former company name LF Asia), a member of Dah Chong Hong Holdings, is an Asia-based integrated market management provider specialising in healthcare. Offering comprehensive commercial and logistics solutions, DCH Auriga partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for more than 500 brands into hospitals, pharmacies and specialty stores across Asia. We are looking for high caliber individual to fill the following positions.

Responsibilities
We are seeking an experienced Information Technology Business Analyst to join our team. The ideal candidate will have a strong background as a Business Analyst and possess experience in ERP implementation, with strong knowledge in one or more of the following processes:
• Order to Cash (mandatory)
• Supply Chain (optional)
• Inventory Management (optional)

This role requires a good understanding of business processes and the ability to translate business requirements into technical solutions.

Responsibilities:

1. Analysis:
• Collaborate with stakeholders to gather and analyze business requirements.
• Conduct detailed process analysis and provide recommendations for improvements.
• Gather and document business requirements and translate them into functional specifications.
• Use tools such as Power BI to generate reports and provide insights to support decision-making.
• Facilitate workshops and meetings to understand business needs and objectives.

2. ERP Implementation:
• Participation in ERP implementation / upgrade projects from inception to completion, with the support of the service vendor.
• Adopt and customize ERP solutions to meet business requirements.
• Conduct system testing, user training, and provide ongoing support.
• Ensure successful integration of ERP systems with other interfacing systems.

3. Project Management:
• Develop project plans, timelines, and budgets.
• Monitor project progress and ensure timely delivery of milestones.
• Coordinate with cross-functional teams to ensure project success.

4. Documentation:
• Prepare detailed documentation of business requirements, processes, and system configurations.
• Preparation of Unit Testing, Integration and UAT test cases.

5. Analysis:
• Use tools such as Power BI to generate reports and provide insights to support decision-making.

Requirements
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 5 years of experience as a Business Analyst in IT or ERP Implementation Consultant Role
• Proven experience in ERP implementation (such as SAP, Oracle, Microsoft Dynamics 365, JDE).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Hands-on experience in using Dashboard tools such as Power BI to create and publish reports is a plus.
• Experience in Distribution / FMCG / Healthcare is a plus.
• Project management certification (e.g., PMP) is a plus.

We are equal opportunities employer. Applicants who are not invited within 2 months may consider their application unsuccessful. All applicants may be considered for other suitable positions with DCH Group/CITIC Group and will be deleted from our files after 6 months from the date of application.