Principal/Senior Product Manager — Asset (User Experience - Onchain Deposit & Withdrawal)

Who We Are

At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance.

We invest in our people as much as we invest in technology. We are united by our engaging culture, here we win as a team, embrace changes, and do the right thing. We are committed to creating a friendly, rewarding and diverse environment for OKers. It doesn’t matter where you come from, here everyone feels valued, respected and has the same opportunities to develop and thrive — we want to bring out the best in you.

About The Opportunity

The Asset Team strives to deliver a top-tier asset management experience to users in OKX. With a focus on user satisfaction, the team is responsible for key functionalities of crypto funding movement, portfolio management & asset transparency. By continuously refining and enhancing these core aspects, the Asset Team aims to provide customers with an exceptional user experience, empowering them to effectively manage their crypto assets with ease and confidence.

What You’ll Be Doing
• Develop and execute a comprehensive product roadmap for the on-chain deposit and withdrawal processes, considering user needs, competitive landscape, and market trends.
• Stay up to date with the latest developments in the cryptocurrency and blockchain space, and proactively identify opportunities for innovation and differentiation in the on-chain transaction processes.
• Conduct competitor & user research, gather feedback, and analyze data to identify pain points, opportunities, and areas for improvement in the on-chain transaction processes.
• Define clear product requirements and user stories, working closely with engineering and design teams to ensure successful implementation.
• Champion a user-centric approach, advocating for intuitive and secure user experiences during the entire deposit and withdrawal journey.
• Monitor and analyze key performance metrics related to on-chain transactions, such as conversion rates, conversion time etc.

What We Look For In You
• Bachelor's or Master's degree in a relevant field (e.g., computer science, engineering, business).
• Prior working experience in well-known Internet/cryptocurrency companies such as Facebook, Amazon, Airbnb, Coinbase, etc.
• Strong understanding of blockchain technology, cryptocurrency wallets, and the mechanics of on-chain transactions.
• In-depth knowledge of user experience principles and best practices, with a track record of delivering intuitive and user-friendly products.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and prioritize competing demands.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders.
• Passion for cryptocurrencies, decentralized finance (DeFi), and emerging blockchain technologies.
• Proficiency in English as it can be used as a working language, Mandarin speaker will be mandatory.
• Candidate with less experience will be considered as Product Manager

Perks & Benefits
• Competitive total compensation
• Comprehensive insurance coverage for employees and their dependants
• More that we love to tell you along the process!