Application Support Analyst (ERP & BI Reporting)

Job Description

Our client is a globally leading manufacturer within its industry with business operations across Asia Pacific, Middle East, Europe, Africa and the Americas. We are currently seeking an Application Support Analyst to join the team and support daily ERP/BI related activities.

Role & Responsibilities
• Participate in the implementation of business applications (ERP, HRIS) projects as well as provide support and maintenance to the platform
• Responsible for collecting and analysing business user requirements, liaising with vendors to ensure smooth service delivery
• Coordinate across different departments and provide assistance to users whenever necessary
• Generate user request report and data analysis report using Excel VBA and BI Tools
• Proactively identify any existing issues and provide ongoing support to existing application systems including trouble-shooting, testing, debugging and documentation

Requirements
• Degree in Computer Science, Information Technology, Business Administration, Computing or related disciplines
• 1-2 years of experience in a relevant field, less experience will be considered as Application Support Officer
• Experience in any ERP/HRIS system would be preferred
• Knowledge / Hands on experience on Excel VBA and BI Tools is a must
• Possess critical thinking skills, good time management, analytical minded, result oriented, with can-do attitude and good team work
• Good command of English, Cantonese and Mandarin

If you are fresh, dynamic and seeking for new challenges in a multinational growing company, this role is for you! Interested candidates please do not hesitate and apply now! Kindly drop your resume in word format to r.leow@washingtonfrank.com or call +852 3008 3863 for further information or any enquiries.