District Operations Manager - Wealth & Personal Banking

Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a District Operations Manager.

Principal Responsibilities

The role holder will:
• Lead a local collection of areas/branches
• Deliver the Network strategy, being accountable for implementing the face to face component of the plan including overall structure, sales goals, Profit and Loss performance, leads/sales prospect management and overall customer experience in their region/area
• Deliver fair outcomes for our customers and ensuring both their own and employee conduct maintains the orderly and transparent operation of financial markets
• Ensure all critical risk tasks are conducted thoroughly, such as KYC, Anti-Money Laundering and workflows to control and manage governance, risk management and compliance standards
• Support the Head of Network in the delivery of the regional plan
• Lead a collection of local areas/branches

Requirements
• University level education in business or a related discipline preferred
• Jobholder should possess good branch control concept, people management skills, excellent interpersonal and communication skills
• Be fluent in both English and Cantonese, with knowledge in Putonghua preferred
• With 10-12 years as executive and 5-10 years in branch management, good leadership and a highly developed interpersonal and communication skills
• Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements
• Strong management planning and coaching capabilities and ability to motivate and support teamwork

You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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